Your shopping cart is empty!
Our customer service hours are 10:00-18:00 Monday - Friday via our Whatsapp button on our website. If you prefer, you can send an email to [email protected] any hour or day of the week. We normally answer promptly.
1. Scope of the Conditions
These Conditions apply to the sale of all products through the website of Japan Baiku SLU.The use by the customer of the services of the store on the website of Japan Baiku SLU. Presuppose, in any case, adhesion to the Conditions described on this page. Therefore, it is convenient that the customer read these Conditions before proceeding to make a purchase.
2. General Notice
Japan Baiku S.L.U. is not responsible for the actions that a customer makes with the products sold on this website. If it is not indicated differently, the use of a product on public roads sold by Japan Baiku is prohibited. Japan Baiku S.L.U. is not responsible for derivative actions outside the scope of the internet.
The applicable prices are those indicated on the website on the date of the order. The prices that appear detailed in each product include VAT. The final invoice contains the total amount of VAT applied, the Subtotal sum of the products plus VAT, the shipping costs and, finally, the total cost of the order. Japan Baiku S.L.U. reserves the right to make, at any time and without prior notice, the modifications it deems appropriate, and may update, even daily, products and prices. Prices for international orders do not include duties, taxes or customs fees which must be paid by the buyer in his country.
Due to its special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-EU territories. Therefore, purchases made by residents of these territories are exempt from VAT payment (customs clearance fees and import taxes are not included in the price of the item or the shipping price, and must be paid at destination). by the recipient of the merchandise).
4. Sending and Assignment of Risk
The shipping method for all of Spain is through the Postal Services. The price of the shipment depends on the weight of the package of the purchase. The delivery will be made at the address indicated by the client, which may be different from the one of his habitual residence. The transport risks will be borne by the buyer customer, who must, if the case is imposed, present a motivated protest to the carrier within 24 hours after delivery and send a copy of it to the email japanbaiku @ yahoo. com. The delivery will be considered made at the moment in which the carrier has placed the products at the customer's disposal and the customer has signed the delivery receipt.
5. Payment Terms
To make a purchase, the user must make the payment through one of the following systems.
You formalize the order through our website and then make the payment by bank transfer indicating your order number and your name. Once we have proof of payment the merchandise will be sent. The shipping cost is part of the invoice of Japan Baiku S.L.U ..
Japan Baiku S.L.U.
IBAN (formato electrónico): ES5621002197080200688348
IBAN (formato papel): IBAN ES56 2100 2197 0802 0068 8348
SWIFT / BIC: CAIXESBBXXX
Credit card and Paypal
Credit card payments are formalized through PayPal an EBay group payment system. Send a payment with PayPal is free and has a very broad protection against fraudulent transactions. PayPal will never share financial information with sellers. The shipping cost is part of the invoice of Japan Baiku S.L.U .. For security reasons only payments to the same name of the owner of the card and the order are accepted. Therefore the name of the owner of the card and buyer, the email address and shipping address must be identical.
In certain cases, and to prevent possible fraud, Japan Baiku S.L.U. reserves the possibility of requesting the client, a specific form of payment. All products will remain the property of Japan Baiku S.L.U. until the full payment of the amount thereof is satisfied.
6. Return of Products
In no case Japan Baiku S.L.U. will accept returns of material without prior authorization. The return authorization (RMA) can be requested online from your account> order history> see> return. If you have purchased on the website of Japan Baiku S.L.U., as a guest, you can request the return by email to [email protected] A period of 14 calendar days from receipt of the product is established for you to notify Japan Baiku S.L.U. the intention to make a return or withdrawal of the contract.
All merchandise must be returned in perfect condition, without having been modified or customized by the customer, in its original packaging in perfect condition and protected so that it is not received with seals or transport adhesive tapes. All shipping must be accompanied by the original purchase invoice. Merchandise must be returned to Japan Baiku S.L.U. before 14 calendar days from the day following when you communicate to Japan Baiku S.L.U. your decision of return or withdrawal. In no case will the return of electric o electronic parts be accepted.
All returns or shipments of material to the facilities of Japan Baiku S.L.U., either for payment, substitution, revision or repair must always be done postage paid except error by Japan Baiku in the realization or shipment of the order. The shipping and insurance of the product will be the responsibility of the customer and will be at your charge until it is made available in the warehouse of Japan Baiku S.L.U. In case of loss or deterioration in transportation from the customer's home to our warehouses, this will be borne by the customer.
Japan Baiku S.L.U. will not accept returns of materials that have suffered any alteration of its original packaging or whose packaging is not suitable for subsequent sale. Exceptionally, in the event that Japan Baiku S.L.U. admit the return of said material and in the case of goods that, due to a necessary repair or cleaning, can not be resold as new, but as second-hand, it reserves the right to charge 30% of the net value of the material in concept of revision and re-conditioning.
Once analyzed the perfect condition of the merchandise, we will pay you the net amount paid within a maximum period of 14 calendar days in the same medium that the payment was made. Japan Baiku may withhold the reimbursement until you have received the goods or until you have submitted proof of receipt by Japan Baiku of the same, depending on which condition is met first.
7. Right of withdrawal
As a consumer, you have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the goods.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unambiguous statement from your account> order history> see> return. If you have purchased on the website of Japan Baiku S.L.U., as a guest, you can request the return by email to [email protected] In order to comply with the withdrawal period, it is sufficient that the communication relating to the exercise by this party of this right be sent before the corresponding deadline expires.
8. Consequences of the withdrawal
In the event of your withdrawal, we will refund all payments received from you, including the delivery costs (with the exception of the additional costs resulting from your choice of a different mode of delivery to the least expensive mode) of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make such refund using the same means of payment used by you for the initial transaction. You will not incur any expense as a result of the refund. Japan Baiku S.L.U. You can withhold reimbursement until you have received the goods or until you have submitted proof of receipt by Japan Baiku S.L.U. of them, depending on which condition is met first.
You must return or deliver directly the goods without undue delay and, in any case, no later than within 14 calendar days from the date you notify us of your decision to withdraw from the contract. The deadline will be considered fulfilled if the goods are returned before the end of that period. You will have to assume the direct cost of return and insurance of the goods and until they are made available in the warehouse of Japan Baiku S.L.U. In case of loss or deterioration in the transport from your home to our warehouses, this will be assumed by you.
The General Law for the Defense of Consumers and Users (TRLGDCU) establishes a minimum period of two years of guarantee, independently of the guarantee offered by the manufacturer in the product file.
The guarantee period begins after the expiration of 14 calendar days in which the product is subject to a return, during this period of two years, the repair or replacement of the product is the responsibility of the manufacturer and this will dictate the terms of replacement and / or repair.
Damages or defects due to normal wear and tear due to the use of the products are excluded from the guarantee. In addition, they are excluded from the warranty, which will also be considered expired, damages and defects caused by improper maintenance or storage, incorrect or negligent storage or handling, abusive use, use of inadequate liquids and gases as well as inadequate flow or pressure, assemblies defective, variations in the quality of the electricity supply (voltage, frequency, disturbances and similar), installations made or modified subsequently without following the technical instructions of the product and, in general, any cause that is not attributable to Japan Baiku SLU
To make use of the guarantee, it is essential to present the warranty certificate or purchase invoice. All shipments must be sent to Japan Baiku S.L.U. It is essential to attach a copy of the original and written invoice with the breakdown detail. All shipments must be sent by any transport agency or postage paid mail, otherwise they will be returned.
10. Jurisdiction and Legislation
These General Conditions are subject to Spanish legislation, which will be applicable in relation to its validity, interpretation, execution and compliance. All discrepancies, claims and disputes regarding the above will be resolved through arbitration of law in accordance with the rules of the Civil and Commercial Court of arbitration of whose regulations are subject. Said Award shall be composed of three arbitrators appointed in accordance with said regulations. If the arbitration is not carried out by mutual agreement or was declared null and void, both parties submit to the Courts and Tribunals of the city of Valencia, expressly waiving their own jurisdiction if this were another.
European consumer regulations, online dispute resolution.
We inform those users who deem it appropriate, that there is a new online dispute resolution platform applicable to all EU member states. "Resolution of online litigation in consumer matters in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available at the following link: http: // ec .europa.eu / consumers / odr /
11. Final Notice
Japan Baiku S.L.U. owns this web page and all the rights to its content such as images, logos, texts, etc. The elements of this Website, including its design, development and content, without limitations, are protected by the laws of Intellectual Property, Industrial Property and international treaties on Copyright matters. Unless expressly authorized by Japan Baiku S.L.U., you can not reproduce, transmit or exploit the content of this website under any circumstances.
Data Protection Policy
By means of the present notice, Japan Baiku S.L.U., with registered office at Calle Naranjo 10, San Antonio Benageber, Valencia, informs users of the Website of its policy of protection of personal data.
1. Data collection
In compliance with Law 15/1999, of December 13, on the protection of personal data, we inform that the personal data requested in our forms will be included in a personal data file whose owner and owner is Japan Baiku SLU Likewise, when filling out any of the forms with the personal data requested and accepting their delivery, Japan Baiku SLU is expressly authorized to treat or incorporate in the automated file of your property the personal data provided in the aforementioned form, as well as all the data generated in relation to your participation or use of the different products or services offered on this website.
Unless specifically stated otherwise, it will be considered necessary to fill in all the fields of each form, for which the user must fill in the forms with true, exact, complete and updated information. The user will be solely responsible for any loss or damage, direct or indirect, caused by Japan Baiku S.L.U., or any third party due to filling in the forms with false, inaccurate, incomplete or outdated information or with data from third parties.
Through the different areas that are part of this Web site, users can obtain information, make queries and participate in all the teaching and institutional activities that Japan Baiku S.L.U. offer through your website.
2. Purposes of treatment
The data provided will never be used for a purpose other than that for which they have been assigned, and will be immediately canceled when they are no longer necessary for that purpose, except when a law establishes otherwise.
When the interested person sends personal data and electronic address to Japan Baiku S.L.U. expressly authorizes its use for the purposes of periodic communications, including those expressly made by electronic mail.
Apart from the above, the collection and automated processing of the personal data provided also have the purpose of administrative management, offer information about our products and services and the development of the contractual relationship between the interested party and Japan Baiku S.L.U .
Likewise, Japan Baiku S.L.U. has adopted the security levels of personal data protection legally required and has installed the technical means and measures available to prevent the loss, misuse, alteration and unauthorized access to personal data provided.
The user has the right to access the information concerning him collected in the files of Japan Baiku SLU, rectify it if it is wrong, cancel it or oppose its treatment, by sending an email to [email protected] via written communication and signed (attached copy of ID) addressed to the person in charge of the file, of Japan Baiku SLU with registered office at Calle Naranjo 10, 46184 San Antonio Benageber, Valencia.
Japan Baiku S.L.U., reserves the right to modify its data protection policy in accordance with its criteria, or because of a legislative, jurisprudential or business practice change. Yes Japan Baiku S.L.U. introduces a modification, the new text will be published on this same page (Website), where the user may have knowledge of the data protection policy. In any case, the relationship with users will be governed by the rules provided at the precise moment in which the website is accessed.
The users of our Website are aware of all the above and accept it voluntarily.
You can obtain more information about our data protection policy in this link Data Protection Policy
If you want to make a comment or suggestion, you can write to [email protected]